Contact Us
General Inquiries
As a reminder, Gulf Coast Bank employees will NEVER call and ask for personal information such as your Social Security number, account numbers, Debit or Credit Card information, or Digital Banking Login ID and Password. If you receive a call even if it appears to be from us and you are unsure, please hang up and call your local banking office.
Gulf Coast Bank offers a variety of ways for you to contact us, please see below. To stay updated with Gulf Coast Bank's services, products, community involvement, and promotions, please subscribe to our marketing e-mail list today.
Our Customer Service Department: Monday-Friday 8:30am-5pm at 1-800-223-2060 or 504-561-6124, or fill out our online contact form.
- If you wish to set up an appointment with a banker, fill out our banker's appointment request.
- If you wish to contact Gulf Coast Bank by mail please use the following address: 200 St. Charles Avenue, New Orleans, LA 70130.
- For branch locations, please visit our locations page.
Traveling outside the United States
Please notify your local branch or our Customer Service Department at 1-800-223-2060 today so that you can conveniently & securely use your Debit Card. You can also email us at callcenter@gulfbank.com
Bank Holidays
Gulf Coast Bank will be closed on the following upcoming holidays: Friday, April 2nd branches will close at noon in obesrvance of Good Friday.
For a complete list of Gulf Coast Bank's bank holidays, visit 2021 Gulf Coast Bank holiday calendar.
Customer Service
Customer Service Available
Monday-Friday 8:30am-5pm
1-800-223-2060
504-561-6124
Digital Banking Assistance
Monday-Friday 8:30 am-5 pm
504-544-5574
Extended Hours: Digital Banking, Debit Cards,
and General Inquiries
Monday-Friday 5pm-9pm
Saturday-Sunday 9am-9pm
1-800-223-2060
24 Hour Response Line
504-561-6123
Card Services
Debit Card Activation, PIN Selection
and Reset
1-800-992-3808
Activation Instructions
Debit, Credit Card Services
504-565-4640
Lost and Stolen Cards After Hours
1-800-554-8969
Card Lost Internationally
614-564-5101 (International rates apply)
Lost or Stolen MasterCard Credit Card
1-855-205-0965
Card Lost Internationally
301-287-9918 (International rates apply)
By Department
Tuition Loan Customer Support
M-F 8am-4:30pm
504-544-6370
1-855-335-2068
Gulf Coast Wealth Management
504-565-3660
Trust Services
504-841-2850
Mortgage
504-599-5720
1-800-374-9773
Business Solutions
504-544-6380
1-866-755-3887
Business Credit
985-249-7200
1-866-577-8867